Market Specialist IV; SG-22; Item # 283

REGION : NCR; AGENCY :  Cultural Center of the Philippines;

PLACE OF ASSIGNMENT: CCP-Marketing Department; Sales and Promotions Division; POSITION/TITLE: Market Specialist IV; SG-22; Item # 283



Education :  Bachelor’s degree

Experience :  3 years of relevant experience

Training :  16 hours of relevant training

Eligibility :  Career Service (Professional) Second Level Eligibility



  1. Graduate of Marketing, Arts Management, Communication Arts/Multimedia Arts/Mass Communication, Business Management or other business-related courses.

  2. With Master’s degree or units in Marketing, Management and other business-related courses.

  3. At least 3 years experience in management, supervision, and Marketing preferably arts and culture.

  4. Training in Strategic Marketing, Supervision, Marketing the Arts, Product Development and Management, Customer Service, Effective Communication or other relevant training programs.

  5. Proficient in oral and written communication skills, people skills, leadership, business management, planning and organization, problem solving and decision-making, customer service and computer skills.

  6. Good analytical and critical thinking abilities.

  7. Willing to work on extended hours and on weekends and holidays.



Advanced: Delivers a marketing mix of strategies and breed long lasting customer relationships


Advanced: Supervises/leads networking activities to achieve CCP’s objectives


Advanced: Undertakes negotiations activities across organizational lines


Advanced: Gives customer satisfaction by reserving tickets and transacts sales to customer


Advanced: Guides and coaches others on the operation of computers


Advanced: Effectively delivers messages that require careful planning for the method used and the possible impact of the message (audience, office organization)


Advanced: Produces written work from scratch with some guidance while complying to agreed or prescribed standards of communicating within the bureaucracy


Advanced: Serves as a good role model on professionalism and ethics to staff/peers; anticipates, identifies and manages stakeholders’ standards and requirements towards excellent customer service through improving sense of responsibility, intelligence and skills


Advanced: Leads others in valuing diversity and monitors and adjust own behavior


Advanced: Produces novel, out-of-the-box ideas to improve or replace existing practices and procedures


Basic: Develops office/service’s strategies and plans based on the CCP’s mission/vision


Basic: Influences and guides team in understanding, accepting and supporting any change efforts/programs of the CCP


Basic: Applies the basic principles of motivating and coaching people in the workplace


Basic: Explains performance management process and principles


Basic: Maintains existing local partnership and networks and capitalizes on these to deliver or enhance work outcomes



  1. Delivers a marketing mix of strategies and breeds long lasting customer relationships; produces marketing plans as customized as possible dependent on the market target or needs; and, sustains favorable market capacities into sales and repeat patronage.


  1. Supervises/leads networking activities to achieve CCP’s objectives by continually seeking opportunities to broaden network of relationships to seek information, promote the image of CCP and build support to ensure the success of long-range goals; and, establishes and maintains productive relationships with broad range of individuals and groups in various organizations, countries and cultures; guides others in building and maintaining positive interpersonal relationships and networks.


  1. Undertakes negotiation activities across organizational lines by guiding the activity of an individual, group or team toward a desired result or outcome, using contacts throughout the organization to surface, address and resolve issues appropriately, and building consensus across organizational lines.


  1. Provides customer-satisfaction by transacting sales to customers, reserving tickets and explaining how to claim them during the show, and offering them available goods seats, discounts or promotional packages.




Applicants are requested to submit the following to the CCP-Human Resource Services Division or email at on or before 22 June 2018:


  1. Letter of application

  2. Fully accomplished Personal Data Sheet (PDS) with recent passport-sized picture (CS Form 212 Revised 2017) which can be downloaded at

  3. Work Experience Sheet which can be downloaded at

  4. Authenticated Copy of Diploma and Transcript of Records

  5. Authenticated Copy of the Civil Service Certificate of Eligibility/Authenticated PRC ratings

  6. Certificates of training (Photocopy and original for verification)

  7. Certificate of employment (Photocopy and original for verification)

  8. Performance Evaluation Report  (January–December 2017) with very satisfactory rating  for applicants currently in government service


For Nos.  4, 5, 6 & 7 a review of the existing credentials of internal applicants will be done in coordination with the Human Resource Services Division.